Effective Date: 9th June, 2026

Welcome to Vijaylaxmi Furniture. We want your furniture to reach you safely and on time. This Shipping & Delivery Policy explains how we process, ship, and deliver your home and office furniture orders.

1. Shipping coverage

  • We deliver furniture to selected locations across India.
  • Delivery availability is checked by PIN code at checkout.
  • If we cannot deliver to your area, we will inform you and refund any payment made.

2. Order processing

  • Orders are processed after successful payment confirmation.
  • Ready-stock furniture is usually dispatched within 2-5 working days.
  • Custom-made and made-to-order furniture needs extra production time, which we confirm when you place the order.

3. Delivery timeline

  • Ready-stock furniture: 5-10 working days from dispatch, depending on your location.
  • Made-to-order furniture: 15-30 working days as confirmed at order time.
  • Delivery dates are estimates and may vary due to location, product size, or weather.

4. Shipping charges

  • Shipping charges, if any, depend on product size, weight, and delivery location.
  • The final delivery charge is shown at checkout before you pay.
  • Charges for upper-floor delivery without a lift or remote locations, if applicable, will be informed in advance.

5. Delivery & inspection

  • Please provide an accurate address and a reachable phone number.
  • Ensure someone is available to receive the delivery and that the furniture can pass through doors, lifts, and stairs.
  • Check the package on delivery and report any visible damage or wrong item within 48 hours with photos or an unboxing video.

We will arrange a replacement, repair, or refund as per our Returns & Refunds policy.

6. Assembly & installation

  • Basic assembly and installation is provided for selected products. This is mentioned on the product page.
  • Our team will contact you to schedule the installation visit after delivery.
  • Wall fitting, electrical, or civil work is not included unless stated.

7. Delays & failed delivery

  • We are not responsible for delays caused by courier or transport services, weather, strikes, or other unforeseen circumstances.
  • If delivery fails because of a wrong address or no one being available, re-delivery charges may apply.

For any shipping queries, contact Vijaylaxmi Furniture:

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